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Shipping & Policy
FREE SHIPPING On all orders over $100 Australia Wide.
Flat Fee of $14.80 for all other orders.
Freight Shipped with Australia Post (Regular).
or Express Post charge of $18.80 for Australia Post (Express).
Our Policy is to ship your order the next business day from receiving your order.
- Shipping from our Shailer Park address we will choose a priority courier services like Australia Post, Aramex (Fastways) or Courier Please (depending on your address) .
- If you have selected Express Post we will send your Express Post
parcel by 3.30pm the following day (same day for some orders depending on
peak times).
- If you have placed an order that is bulky or large and there is an
excessive or unreasonable shipping charge, from our freight forwarders we
reserve the right to charge any additional freight costs. We will
notify you either by phone or email to in advance to confirm and arrange
payment.
- IIf you're local you can call and organise a time to collect your
orders by phoning 1300 071 249.
- Returns: Please read our Legal & Returns Policy for more
information
Returns Policy
Change of Mind
Due to the nature of supplements, we do not accept returns for change of
mind, taste preference, or incorrect selection.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days with your order number and photos. We will replace or refund the affected item.
Allergies & Reactions
Returns are not accepted for allergic reactions or sensitivities. All ingredients are listed on each product page—please check before purchase.
Delivery Issues
If a parcel is lost in transit, we will investigate with the carrier. Confirmed lost items will be replaced or refunded. We are not liable for parcels delivered to incorrect addresses provided at checkout.
*My Detoxify — Legal & Returns Policy
General Disclaimer
My Detoxify provides nutritional supplements for general wellbeing. Products and information on this website are not intended to diagnose, treat, cure or prevent any disease. Always consult your healthcare practitioner before use, especially if pregnant, breastfeeding, taking medication or managing a
medical condition. Use products only as directed.
Accuracy & Availability
Product details, ingredients, pricing and availability may change without notice. We reserve the right to correct any errors and cancel or amend orders
if necessary.
Contact
My Detoxify
Unit 15 & 16, Knobel Court, Shailer Park, QLD 4128
Mon–Fri, 8am–4pm (AEST)
Email: info@mydetoxify.com.au
FREE SHIPPING On all orders over $100 Australia Wide.
Flat Fee of $14.80 for all other orders.
Freight Shipped with Australia Post (Regular).
or Express Post charge of $18.80 for Australia Post (Express).
Our Policy is to ship your order the next business day from receiving your order.
- Shipping from our Shailer Park address we will choose a priority courier services like Australia Post, Aramex (Fastways) or Courier Please (depending on your address) .
- If you have selected Express Post we will send your Express Post parcel by 3.30pm the following day (same day for some orders depending on peak times).
- If you have placed an order that is bulky or large and there is an excessive or unreasonable shipping charge, from our freight forwarders we reserve the right to charge any additional freight costs. We will notify you either by phone or email to in advance to confirm and arrange payment.
- IIf you're local you can call and organise a time to collect your orders by phoning 1300 071 249.
- Returns: Please read our Legal & Returns Policy for more information
Returns Policy
Change of Mind
Due to the nature of supplements, we do not accept returns for change of
mind, taste preference, or incorrect selection.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days with your order number and photos. We will replace or refund the affected item.
Allergies & Reactions
Returns are not accepted for allergic reactions or sensitivities. All ingredients are listed on each product page—please check before purchase.
Delivery Issues
If a parcel is lost in transit, we will investigate with the carrier. Confirmed lost items will be replaced or refunded. We are not liable for parcels delivered to incorrect addresses provided at checkout.
*My Detoxify — Legal & Returns Policy
General Disclaimer
My Detoxify provides nutritional supplements for general wellbeing. Products and information on this website are not intended to diagnose, treat, cure or prevent any disease. Always consult your healthcare practitioner before use, especially if pregnant, breastfeeding, taking medication or managing a
medical condition. Use products only as directed.
Accuracy & Availability
Product details, ingredients, pricing and availability may change without notice. We reserve the right to correct any errors and cancel or amend orders
if necessary.
Contact
My Detoxify
Unit 15 & 16, Knobel Court, Shailer Park, QLD 4128
Mon–Fri, 8am–4pm (AEST)
Email: info@mydetoxify.com.au
